Privacy Policy

Introduction

WFD Wake Forest Concrete respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We collect information you provide directly to us, including your name, address, phone number, email address, and details about your project when you request a quote or contact us for services. We may also collect payment information when you engage our services.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and pages you view. We may use cookies and similar tracking technologies to collect this information.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information to:

• Respond to your inquiries and provide project quotes
• Schedule and perform concrete services
• Process payments and maintain billing records
• Send you service updates, project information, and appointment reminders
• Improve our website and services
• Comply with legal obligations and protect our rights

How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist us in operating our business, such as payment processors or scheduling tools
• With contractors or subcontractors working on your project
• When required by law or to protect our legal rights
• In connection with a business transfer, such as a merger or sale of assets
• With your consent or at your direction

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website, analyze website traffic, and understand where our visitors are coming from. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This typically includes maintaining records for warranty purposes, tax compliance, and other business and legal requirements.

Your Rights and Choices

You have certain rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you
• Correction: You can request that we correct inaccurate information
• Deletion: You can request that we delete your information, subject to certain legal obligations
• Opt-out: You can opt out of marketing communications by following the unsubscribe instructions in our emails

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a new effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

WFD Wake Forest Concrete
505 E Pine Ave, Wake Forest, NC 27587
Phone: (984) 237-6779
Email: hello@concretewakeforest.com